Shopping for someone else but not sure what to give them? Give them the gift of choice with a KIMBOO™ gift card!
Gift cards are delivered by email and contain instructions to redeem them at checkout. They can be used anytime!
Our gift cards have no additional processing fees.
Important: Denominations are available in CAD only.
How to assemble your KIMBOO™ Rocker?
Latest update: January 2nd 2022
Returns
You have 30 days after delivery of an item to return it*. If your order was delivered more than 30 days ago, your item cannot be returned under any circumstances.
Return conditions
To be authorized, your return must meet all of these conditions:
Important information
Procedure for making a return
*Delivery
We ship across Canada and the USA. Orders destined to Canada, must be placed in CAD, orders destined to the USA, must be placed in USD.
We ship in less than 48hrs (processing time), except pre-orders. We offer FREE standard shipping and expedited shipping (in Canada only, additional fee of 5$). We reserve the right to charge an additional fee for shipping to remote areas in Canada: Nunavut, Newfoundland and Labrador, Northwest Territories and Yukon.
Delivery times are approximate – delivery may take longer or shorter than indicated, especially in November and December (holiday period). We are not responsible for delays.
If for any reason (for instance: wrong address or incomplete address, missing buzzer number, package is not pick up by purchaser), the package is returned to us, you agree to pay the return delivery costs as well as the original delivery costs.
ATTENTION for the USA: Custom fees may apply and are the responsibility of the purchaser.
Cancellation of orders
Please note that certain orders may be canceled at our own discretion if the product is listed at an incorrect price or for anyother reason.
Orders for which a shipping label has been already created or orders that are already shipped out cannot be canceled.
For other orders, there is a cancelation fee of 5% of the purchase value.